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Dispatch and Shipping

Guess What? As we work extremely hard night and day, we aim to give you the best customer service and quickest dispatch times to make sure your new beloved items get delivered as soon as possible. 

Standard dispatch time is 2 days once payment is cleared, and we offer FREE standard UK delivery. 

Please note that we only ship and delivery to the United Kingdom. 

We use myHermes and Royal Mail for our packages, depending on size and delivery method chosen.

Here are your delivery options: 

Delivery Method Dispatch Times Cost
Standard Delivery myHermes 2-5 working days Free
First Class Signed For Royal Mail 2-5 working days £3.99
Express Next Day Delivery Royal Mail 24 Hours £8.99

When your order is shipped, you will receive an email confirmation informing you that the order is on its way, along with a tracking number so you can comfortably track your item for your peace of mind.

First Class Signed For
If you choose this delivery option, please provide us with a delivery address where you can make sure that there will be someone who can sign for your package. If you will not be at home, we recommend to provide an address other than your home, for instance your work or a friend or neighbour. 

International Shipping
We do not offer international shipping at this time, but it is something we are working on and will notify you as soon as we do.

How You Will Receive Your Parcel
Discretion and your privacy are our main priorities. After finding that perfect item for yourself or a significant other, you can be rest assured that no one will know what is inside the package once it is delivered. 

We provide only discreet packaging for our products, by sending your item in plain packaging - either a grey envelope or a brown box. This is valuable especially when you provide your work address, or simply want to surprise your loved one with a beautiful gift. 

We do not provide a return address on standard delivery packages, however, since we need to provide one with Royal Mail, our return address will simply say "Nina Anna"

We will provide you with your invoice safely inside the parcel, along with the return information.